Cookie Policy

Learn about how we use cookies and similar technologies to improve your browsing experience.

Last updated: November 28, 2025

Table of Contents

  1. 1. What Are Cookies?
  2. 2. How We Use Cookies
  3. 3. Types of Cookies We Use
  4. 4. Third-Party Cookies
  5. 5. Managing Your Cookies
  6. 6. Contact Us

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

Cookies contain information that is transferred to your device's hard drive. They help us improve our website and deliver a better, more personalized service.

2. How We Use Cookies

We use cookies for several purposes:

Essential Functionality: To enable core website features like shopping cart and user sessions
Performance: To analyze how visitors use our website and improve performance
Personalization: To remember your preferences and provide personalized content
Marketing: To show you relevant advertisements and measure their effectiveness
Security: To protect against fraud and ensure secure transactions

3. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Shopping cart functionality
  • User authentication
  • Security features
  • Load balancing

Performance Cookies

These cookies collect information about how you use our website, helping us improve its performance and user experience.

  • Page load times
  • Popular pages and features
  • Error tracking
  • User journey analysis

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

  • Language preferences
  • Region selection
  • Customized content
  • Chat widget settings

Marketing Cookies

These cookies track your browsing habits to show you relevant advertisements and measure campaign effectiveness.

  • Targeted advertising
  • Social media integration
  • Campaign tracking
  • Conversion measurement

4. Third-Party Cookies

We work with trusted third-party services that may set their own cookies:

Stripe (Payment Processing)

Stripe uses cookies to process payments securely and prevent fraud.

Purpose: Payment processing, fraud prevention

Crisp (Customer Support)

Crisp uses cookies to provide live chat functionality and remember your conversation history.

Purpose: Customer support, chat functionality

Analytics Services

We may use analytics services to understand how our website is used and improve user experience.

Purpose: Website analytics, performance monitoring

5. Managing Your Cookies

You have several options for managing cookies:

Cookie Preferences

You can manage your cookie preferences using our cookie banner that appears when you first visit our site.

Browser Settings

You can also control cookies through your browser settings:

Chrome

Settings → Privacy and Security → Cookies

Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Edge

Settings → Privacy → Cookies

Important Note

Disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the site to work properly.

6. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@torniq.com

Website: Contact Page

Policy Updates

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

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